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No connection: How Android updates can turn into a health hazard

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An update to Android 16 can cause issues with some glucose monitors (Image source: Abott)

Connection issues with Bluetooth devices or missing notifications are often just minor inconveniences. However, these can also lead to serious health problems for certain users, such as diabetics who are using a blood sugar monitor.

A new Android version usually brings more or less significant visual changes to smartphones. Sometimes, and this isn’t necessarily a bad thing, there are various less noticeable changes deep within the operating system that users typically don’t notice. For a considerable number of users, smartphones aren’t just communication and entertainment devices, but also a hub for medical devices. Specifically, we’re talking about continuous glucose monitors (CGMs), particularly Abbott’s FreeStyle series, including the FreeStyle Libre 3 and Libre 3 Plus. After the recent release of Android 16, there’s new uncertainty as users report several issues. Abbott itself states that its smartphone app is not yet compatible with Android 16, at least officially.

This warning doesn’t seem to be baseless or overly cautious. There are various user reports of problems, but also some positive feedback. For instance, one user reports that since the update, the app on their Google Pixel 7 has been using a lot of battery and drastically decreased the phone’s standby time. Additionally, there are reports of connection drops that couldn’t be resolved by reinstalling the app. One user mentions connection drops and sensor shutdowns, which can also turn into a financial issue. Similar reports exist for Dexcom products, such as insulin pumps that can be paired with said blood sugar monitors. Interrupted connections, especially to glucose sensors, can potentially pose a health hazard if an unnoticed drop in blood sugar levels occurs. We reported on a similar issue back in 2023.



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