IAG Responds to Ex-Tropical Cyclone Alfred: Claims Support and Repair Efforts in Full Swing
IAG’s Responds to Ex-Tropical Cyclone Alfred: Key Points
As the devastating effects of Ex-Tropical Cyclone Alfred continue to affect South East Queensland and Northern New South Wales, IAG, the parent company of NRMA Insurance, CGU, WFI, and ROLLiN’, is working tirelessly to support customers and communities. With Major Event Specialist teams on the ground, IAG is providing face-to-face support and progressing repairs to affected customers, ensuring they receive the assistance they need to get back on their feet.
Introduction
As the storm continues to impact the region, IAG is prioritizing its response efforts to support customers and communities. With around 7,890 claims lodged across its brands as of March 18, the company is working around the clock to address the vast majority of property damage claims, including food spoilage and other issues caused by the severe weather.
Key Highlights
- IAG’s Major Event Specialist teams are providing face-to-face support and progressing repairs for customers and communities in South East Queensland and Northern NSW.
- As of March 18, IAG has received approximately 7,890 claims across its brands, with most claims lodged for property damage due to severe winds, fallen trees, and intense rainwater entering homes.
- Around a third of property claims are for food spoilage, with customers eligible for instant financial support to restock their food supplies.
- IAG’s Claims personnel have been deployed to 10 locations in Queensland and NSW, including three NRMA Insurance pop-up hubs, to support customers in areas most affected.
- IAG’s priority is to get customers back on their feet as soon as possible, with teams speaking with customers daily about their claims and repairs.
Conclusion
As IAG continues to respond to the devastating effects of Ex-Tropical Cyclone Alfred, the company remains committed to providing its customers with the support and resources they need to recover. With a range of support options available, including temporary recovery hubs and emergency financial assistance, IAG is dedicated to helping its customers rebuild and recover.
Keywords:
- IAG
- NRMA Insurance
- Ex-Tropical Cyclone Alfred
- Claims support
- Repair efforts
- South East Queensland
- Northern New South Wales
- Natural disasters
- Disaster response
- Insurance provider
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