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Updated Aug 2, 2025 19:34 IST
UPI New Rules 1st August: Starting August 1, 2025, new guidelines from the National Payments Corporation of India (NPCI) has come to effect in order to improve the efficiency and reliability of the UPI system.
New
UPI rules from August 1, 2025: Starting August 1, 2025, new guidelines from the National Payments Corporation of India (
NPCI ) has come to effect in order to improve the efficiency and reliability of the UPI system.
These changes are designed to prevent system overloads, reduce outages, and enhance user consent mechanism.
The changes must be implemented by
payment service providers (PSPs), UPI apps, and banks by July 31, according to the NPCI’s compliance notice date May 21.
UPI New Rules 1st August: Key changes
Cap on daily balance enquiries to prevent overload
With an aim to prevent system overload, each customer will be limited to 50 balance enquired per app every 24 hours, as per the new NPCI guidelines. These requests must be initiated by the customer, and apps are not allowed to prompt them automatically, Economic Times reported.
These balance check requests must be started by the user, not automatically prompted by apps or systems. Additionally, UPI apps must also introduce the ability to reduce or stop these requests during peak hours to lessen the load on the system. To make things more efficient, the new rules require issuer banks to include the available balance in every successful UPI transaction message, which will reduce the need for separate balance checks and streamline user experience.
Restricted bank account access via “list account” API
NPCI has also set new limits on the “list account” API, which allows users to see their bank accounts linked to their mobile number. This feature is now capped at 25 requests per customer per app each day. These requests are only permitted after the user has selected their bank within the app. If a request needs to be tried again, it must be done with the customer’s explicit permission, ensuring more transparent and prevent avoidable unnecessary API calls.
Restrictions on UPI autopay transactions during peak hours
To help ease system congestion, the NPCI has limited UPI Autopay transactions to non-peak hours. Peak hours are considered to be from 10 am to 1 pm and 5 pm to 9:30 pm. Each autopay mandate will be given one initial attempt and a maximum of three retries, capped for a total of four executions per mandate.
Strict deadline of July 31, 2025
The NPCI has set a strict deadline of July 31, 2025, for compliance with the new rules. The NPCI has warned that any failure to meet this deadline could lead to serious consequences, including API restrictions, financial penalties, or a suspension of new customer onboarding. All banks and participants in the UPI ecosystem have been advised by the NPCI to inform these changes across their partners and update their systems before the compliance date.
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